Making changes in Safety Culture is the most complex and challenging part of the patient safety improvement.  Here below you can find the relevant research, tools and actions that can help you with starting to make a change.

We will be constantly updating this content so don't hesitate check it regularly.


The Safety culture of an organisation has been be defined as "the product of individual and group values, attitudes, perceptions, competencies, and patterns of behaviour that determine the commitment to, and the style and proficiency of, an organisation’s health and safety management. Organisations with a positive safety culture are characterised by communications founded on mutual trust, by shared perceptions of the importance of safety and by confidence in the efficacy of preventive measures." 

Improving the culture of safety within health care is an essential component of preventing or reducing errors and improving overall health care quality.

Promotion of patient safety culture can best be conceptualized as a constellation of interventions rooted in principles of leadership, teamwork, and behavior change, rather than a specific process, team, or technology.  



Patient Safety Database is an open and anonymous incident reporting platform focused on non-technical skills. The incidents are being reported, shared and analysed by the senders and sent to the platform in a constructive way. A free quarterly report is being published in French and English.


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